Founded in Canada in 2010, and headquarter in Ontario, The Wrench Monkey's cornerstone of the business is based on a key insight: most other Canadian auto part companies have to import their parts and are forced to pass the resulting costs on to their customers.
"This can be done better!" - and thus the idea for The Wrench Monkey was born. Based on our experience in the industry and the desire to create an efficient and user-friendly e-commerce platform, we were able to quickly scale up our business. Although the initial idea was to make auto parts better available in Canada, customers soon realized that this was a company with quality products, consumer-friendly cost structures, and an emphasis on personal communication. And we are not just claiming that - this comes straight from our conversations with customers and their testimonials!
Since then, The Wrench Monkey has expanded its business exponentially and is now serving customers across Canada, the United States, and many other countries around the world.
We believe that the greatest value we can provide to our customers is satisfaction with a no-hassle approach. How do we do that?
We keep shipping costs down by delivering the most efficient way possible by operating warehouses across North America. For instance, 99% of the parts delivered within Canada are shipped from Canadian warehouses - that means no duties, no customs or brokerage.
We have over one million parts from hundreds of brands in our portfolio. Whether you are shopping for a passenger car, regular truck or a heavy duty work truck - our easy-to-use website will make it very convenient for you to find exactly what you are looking for.
We collaborate with original equipment suppliers who manufactured the original parts your vehicle came with. Also, we guarantee that the part you order will fit (see policies for more detail)!
No matter where you are in the world, we will deliver your order to you. Besides North America, we have had customers from Europe, Asia, and Central America.
When you call our number, you will not be directed to a random call centre. Instead, you will speak to one of our Canada-based employees who actually cares about your satisfaction as a customer and will do everything possible to get your order right.
In short: at The Wrench Monkey, we are truly committed to providing the best quality and service to you at a great price - without the hassle!
8 a.m. - 5 p.m. EST Monday-Friday